Effective Date: 1/1/2026
At Lionel Henry, every piece is created with purpose and produced in limited quantities. Once an item is sold out, it’s gone.
Because of this, all sales are final.
We do not offer refunds, returns, or exchanges for:
- Incorrect size selection
- Change of mind
- Items that have been worn or used
We encourage you to review all product details and sizing information carefully before placing your order.
Our Standard
We stand behind the quality of every piece that leaves our hands.
If your order arrives:
- Damaged
- Defective
- Or incorrect
We’ll make it right.
Please contact us within 5 days of delivery at:
customercare@lionelhenry.com
Include:
- Your order number
- Clear photos of the issue
- A brief description
Once reviewed, we’ll provide an appropriate resolution.
Order Processing
All orders are processed immediately to ensure efficient fulfillment.
Because of this, orders cannot be canceled or modified once placed.
Commitment
This policy reflects how we operate with intention, precision, and respect for the product.
Every piece is part of a limited run.
No excess. No shortcuts.
Just the standard.
Contact
For any questions, reach out to us at:
customercare@lionelhenry.com